09-12-2022 02:44 PM
I have cleaned twice, deep cleaned once and system cleaned once. Test pattern after each is the same. Colours good, no black. Not poor black but ZERO black. Visual inspection shows the ink tubes are all full. This unit is on its first refill.
09-13-2022 02:36 PM
Hi,
Since the cleanings did not resolve the issue, I recommend reaching out to Canon support for this issue. You will need to register your Canon gear HERE to access additional support options.
We look forward to hearing from you.
09-14-2022 12:45 AM
It is out of warranty but is only on its first refill from new. Most of what has been used was used for attempted cleanings.Ink levels are slightly lower than the base of the top arrow.
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