Have currently purchased new Acer computer running windows 11. Have downloaded the appropriate driver and when trying to print test page or other shows error on screen. USB cable is fine and is connecting to laptop Please advise on how to connect and run printer.
Welcome to The Canon Forums, and thanks for posting!
We appreciate your participation, though we need to let you know that the PIXMA iX6550 is a model that is not supported by our team here at Canon USA. The Canon Community Forum is hosted and moderated within the United States by Canon USA and we are only able to provide support for Canon products manufactured for and used within the US market.
If you live outside the United States, please click HERE and select your country to find support in your part of the world.
Feel free to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.
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09/26/2023: New firmware updates are available.
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03/30/2023: New firmware updates are available.