09-05-2020 01:38 AM
I have been trying set up my new Canon ip8700 for hours now and now that I've finally got it set up it wont print anything other than blank pages. I've taken the plastic off the cartridges properly, I've tried to choose different paper settings, all the red lights are on the cartridges and the ink of course is full because its new.
Someone please help... this is so frustrating.
09-05-2020 09:12 AM
Greetings,
Is this a ip8700 Series or a ip8720?
What operating system? Windows , MAC)
What drivers are you using?
Finally got it set up?
How, what steps did you follow, and what happened when you did them?
What troubleshooting have you performed?
~Rick
Bay Area - CA
~R5 C (1.0.6.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It
10-13-2020 11:22 AM
Hi drewski,
If you are still experiencing difficulties, please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below:
https://mycanon.usa.canon.com
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
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