PIXMA MG3222 Accidentally put the black and color ink cartridges in the opposite slots.

[BBurgess]

I just purchased the Canon Pixma MG3222 printer today and was rushing to set it up. Without knowing I put the ink cartridges in the wrong slots and now they won't budge. I am a college student so I rely heavily on my printer. Someone please help. 

[Naomi]

Hi BBurgess!

Unfortunately, it sounds like you may have a service issue on your hands.  While our QuickStart guide provides details on installing the cartridges in their respective slots, putting those catridges in the wrong position may cause an internal issue with the Canon PiXMA MG3222.  

We recommend contacting our Technical Support group directly via this Contact Us link.  Our Technical Support group can provide you with all available service options.

Thanks!