03-01-2015 08:49 PM
Every time I try to print, my printer prints double character. I've been trying find the cause of the problem and I just can't find it. Is there any way to fix it?
03-01-2015 09:04 PM
Hi Misfit!
So that the Community can help you better, we will need to know what Computer Operating System you're using. (Windows XP/Vista/7/8 or Mac 10.x)
Any other details you'd like to give will only help the Community better understand your issue!
If this is an urgent support need, please CLICK HERE to reach our friendly Technical Support Team by phone or email.
03-01-2015 10:03 PM
I have windows 7. Before, the printer used to work OK, but later the printed started to work double character. I've been trying to troubleshoot the best I could, but it didn't work. I would like to know how I can get rid of the double character issue in my printer.
03-05-2015 02:13 AM
Hi misfit,
Performing a print head alignment on the printer may resolve the issue you are experiencing. To do this, please follow the steps located here. Should you continue to experience difficulty, please call or email us using one of the methods on the Contact Us page for further assistance.
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
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07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
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RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
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