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My Canon PIXMA MG2440 USB is not being recognised and I can not print anything..?

mrsrsimmo
Apprentice

I cannot use my printer as the USB is saying its not recognised.

I never needed a driver for this printer before and it used to work fine. 

I have no idea how to get my printer to work as I cant connect it to my laptop?

1 REPLY 1

Ramona
Authority

Hi mrsrsimmo,

 

If the printer is not being recognized, please try connecting the printer to another USB port on your computer, and also use a different USB cable if you have one.  We also recommend installing the latest drivers and software for the printer.  Since you have the PIXMA MG2440, please click here to go to the Support and Downloads page on the Canon Europe website where you can download the drivers.

 

Hope this helps!

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