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Mx490 issues

TropicStorm
Apprentice

Can anybody pleaseeeeee help. I turned my printer on and it does it’s daily startup. But now only the canon logo is just there and the green light keeps blinking on and off and now it keeps shutting off and shutting back on. I can’t catch a break does ANYBODY know how to fix this or can it even be fixed. 

1 REPLY 1

Hector
Product Expert
Product Expert

Hello TropicStorm,

If you are having problems with printer shutting off, it is suggested that you update the printer's firmware. You can use the steps found in the link below to update the printer's firmware and resolve any power issues.

https://support.usa.canon.com/infocenter/index?page=content&id=ART180792

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