My new Windows 11 computer does not recognize/connect to my old MX922 printer via USB. What to do?
@entropy71 wrote:My new Windows 11 computer does not recognize/connect to my old MX922 printer via USB. What to do?
Have you downloaded the latest driver?
Yes, I downloaded MP driver. Is XPS driver better or preferred?
XPS driver is for special 16-bit printing. Certain Microsoft programs use it. System should work fine without it.
The MP driver is indicated to be W11 compatible; not sure why it's not working.
You could try calling canon at 1-800-OK-CANON.
After troubleshooting and downloading the drivers several times, MX922 now works with Windows 11 and USB cable. However, my PRO-100 only works via Wi-Fi, but not with USB.
What troubleshooting did you do? I have downloaded the drivers numerous times, even bought a new USB cable with a 3c connector - still nothing. Thanks
I tried many troubleshooting sites (Dell, Canon, Windows), so I do not know what suddenly worked. I have a feeling that loading the original driver (from MX922 CD) worked and new 2021 versions did not.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.