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Pixma MG6120 error code:5,202,54 when scanning

mkretzler
Apprentice

My MG6120 has started displaying "Code:5,202,54" when scanning under Windows 11. There are no available Canon drivers for Windows 11. The message on this page (https://www.usa.canon.com/internet/portal/us/home/support/details/printers/support-inkjet-printer/mg...) says "you may not need a driver."

3 REPLIES 3

shadowsports
Legend
Legend

Greetings,

MP Navigator EX v4.03 is stated to be compatiblle with W11

This application software allows you to scan, save and print photos and documents. You can also edit images, or attach images to e-mail using this application software.

https://pdisp01.c-wss.com/gdl/WWUFORedirectTarget.do?id=MDIwMDAwMzk1NDAx&cmp=ABR&lang=EN

Did you upgrade your system from W10 > W11?  Drivers written for an earlier version of windows may not function correctly after an OS upgrade. 

 

~Rick
Bay Area - CA


~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It

I did upgrade from Windows 10 to 11. I expected the drivers to work and they did. Since the last update a couple of weeks ago (the reason? I don't know), I get the error. No Windows 11 drivers are listed by Canon. I've been using MP Navigator EX v4.03, but I just reinstalled it. We'll see.

I just reinstalled MP Navigator EX v4.03 and I still have the same problem. Cannot scan. Same error message.

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