MX922 and Windows 11

[entropy71]

My new Windows 11 computer does not recognize/connect to my old MX922 printer via USB. What to do?

[jrhoffman75]

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@entropy71 wrote:

My new Windows 11 computer does not recognize/connect to my old MX922 printer via USB. What to do?

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Have you downloaded the latest driver?

[entropy71]

Yes, I downloaded MP driver. Is XPS driver better or preferred?

[jrhoffman75]

XPS driver is for special 16-bit printing. Certain Microsoft programs use it. System should work fine without it.

The MP driver is indicated to be W11 compatible; not sure why it's not working.

You could try calling canon at 1-800-OK-CANON.

[entropy71]

After troubleshooting and downloading the drivers several times, MX922 now works with Windows 11 and USB cable. However, my PRO-100 only works via Wi-Fi, but not with USB.

[paulbeim]

What troubleshooting did you do?  I have downloaded the drivers numerous times, even bought a new USB cable with a 3c connector - still nothing.  Thanks

[entropy71]

I tried many troubleshooting sites (Dell, Canon, Windows), so I do not know what suddenly worked. I have a feeling that loading the original driver (from MX922 CD) worked and new 2021 versions did not.