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TS6020 won't scan or copy red

kittensmctavish
Apprentice

I've been scanning my collection of Disney pins, and normally the colors are true and vivid. For some reason I suddenly can't get my TS6020 all-in-one to either scan or copy correctly the color red. On the left is a photo I took of the pin in question and on the right is how it looks both scanned and copied. The pink is not as vivid and the red is showing up brown. I was able to get the pink to look better by increasing the magenta in a photo-editing program, but that red just isn't right. Anything I can do to fix this?

photographed.jpgscanned.jpg

2 REPLIES 2

kvbarkley
VIP

Does it still scan color images on paper well?  Could be the light leak from the non-flat pin. Try draping a towel over the scanner.

kittensmctavish
Apprentice

Thank you for the suggestion; I will try that!

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