cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

MX922: Feeder Cover Missing (PICTURE)

gugion
Apprentice

Hello,

 

During transportation, the feeder cover on my MX922 printer came off and is now missing. Because of this, I cannot print anything as support code #2800 states "The feeder cover is open. Close cover and select OK". The problem is, I no longer have a feeder cover! Is there any way for the printer to bypass this error or is there a place I can purchase JUST the feeder cover instead of a whole new printer?

 

Thank you in advance.

 

-Gugion

 

Canon Printer Picture.jpg

3 REPLIES 3

jrhoffman75
Legend

Perhaps you can find a microswitch that the cover would trigger and tape it down?

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic

Of course John's recommendation is possible.  (And good)

 

Sorry this happened.

 

Casualty of transport.  My recommendation...  

 

This has "You Need A New Printer" written all over it. 

 

 

 

 

~Rick
Bay Area - CA


~R5 C (1.0.2.1) ~RF Trinity, ~RF 100~400, +Canon Control Ring

~6D2 (v1.1.1) Retiring ~EF Trinity, others ~DxO PhotoLab Elite ~Windows10/11 Pro ~EVGA RTX 3080Ti FTW3 Ultra ~ImageClass MF644Cdw ~Pixel6 ~CarePaks Are Worth It

Hector
Product Expert
Product Expert

Hi gugion,

 

It does look like the printer needs service or repair. The sensors are usually near the contact point between the cover and printer body. In the image it looks like the plastic broke and it was not an issue where the hinge came loose or dislodged so locating any sensors might not resolve the issue.

 

The printer has a 1 year warranty and you can click the link HERE to create a Canon account to see what service options you have.


Outside of the 1 year warranty, you can contact our sales department at 1-800-652-2666 to use our Upgrade Program. The Upgrade program will give you a discount and free shipping on a replacement printer.

Announcements
01/18/2023: New firmware version 1.1.1 is available for EOS R6 Mark II
01/09/2023: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
01/03/2023: Welcome to CES 2023!
12/08/2022: New firmware version 1.0.5.1 is available for EOS C70
12/07/2022: New firmware version 1.7.0 is available for EOS R5
12/07/2022: New firmware version 1.7.0 is available for EOS R6
11/22/2022: New firmware available for EOS R3, EOS R7 and EOS R10
11/16/2022: We're thrilled to be ranked among the Best Employers for Veterans in 2022 by Forbes.
08/31/2022: New firmware version 1.1.1 is available for RF 70-200mm L IS USM
08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/14/2022: New firmware version 1.0.1 is available for CR-X300
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version 1.0.5.1 is available for EOS-C500 Mark II
05/26/2022: New firmware version 1.0.3.1 is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version 1.0.1.1 is available for EOS R5 C
03/23/2022: New firmware version 1.0.3.1 is available for EOS-C70
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/19/2022: READY FOR ANYTHING EOS-R5 C
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.