07-13-2021 06:30 PM
I have downloaded current drivers and still cannot get this scanner to work. I have had a doc in the flatbed for 10 minutes and it has only reached 1/4' on the status bar. Settings are black and white 400dpm document. What can I do to speed this back up to its previous performance?
07-14-2021 08:47 AM
Greetings,
How is the device connected to your computer or network?
What drivers did you install?
ICA driver or Series Scanner Driver
How are you initating a scan... (from a canon app or another program)?
~Rick
Bay Area - CA
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