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MX892 printing blank pages

salachic
Apprentice

My printer has been working just fine. However, just today one of the cartridges was low, so I replaced it.  Now when I try to print it just spits out blank pages. I ran the test to check for clogged nozzles, but the all blocks print beautifully.  What do I try next?

66 REPLIES 66

garthmicro
Contributor

Had a similar problem with a Canon MX892.  Blank pages after replacing 2 ink cartridges with genuine Canon products.  I tried cleaning but it started into the process and asked for another cartridge to be changes.  I changed it.  Then I shut off the printer.  Unplugged it.  Pressed the On/Off switch for about a minute. Plugged it in and restarted it.  It now prints perfectly.

ChandlerT71
Apprentice
Same issus suddenly appeared and without warning after very good print results/

I just performed a deep cleaning a week ago, thinking that I had a problem, It turned out to be a bad yellow ink cartridge. I replaced it, and the printing was fine, Now this.

Nothing in this thread has worked, sadly. 

 

I'm really disappointed in Canon. My printer started printing blank pages in the middle of a printing a document. 

I have the same problem with an MP230.  I've only used one set of cartridges so I don't print a lot.  With brand new Canon cartridges (all of them) the problem of blank pages began.  The Test results do not look hopeful. 

(1) The tests: "Nozzle Check",  "Deep Cleaning" and the follow-up check of nozzles-are-clear, and the "Print Head Alignment" all print colors and b&w.

(2) The "Print Test Page" prints the Windows logo and nothing else on the page.  Doing the 5-10sec "hold-Reset-button" does not make any change.

 

From reading this ?forum? I do not see any response from Canon other than "contacts us for personal support.  That bogus! 

And I'm not even in the USA for servicing.

I just fixed this problem with a Canon MX892 by replacing the print head.  I believe this is most likely the problem if the printer seems to work perfectly except blank pages are being printed - especially if it was printing normally shortly before.

My MX892 is about a year and a half old and all of a sudden started printing blank pages.  I did everything the manual said to do, plus some.  Then I called Canon and followed their instructions.  Still blank pages.  Why spend $$ on a new print head not knowing if that will fix the problem and also knowing a new printer will cost not much more than a new print head.  Not buying another Canon printer that's for sure.

 My printer sounds like it is printing but the page is blank.  What is the problem?  The printer is taking the normal amount of time to print and it sounds like it is printing but the page is blank.  I did all of the cleanings; "Print nozzle check pattern, cleaning, deep cleaning, auto head alignment, manual head alignment, Print the head alignment value, rollar cleaning" and made sure the cartridges were full of ink.  The paper is dead white. No marks perfectly clean.  What is the problem?

The problem is almost certain to be a faulty print head.  Replace the print head with a new one if you like and the printer will very likely be back to normal.  I have sold a number of these printers and had this same thing happen to several MX892 models.  A new print head solved the problem for me with 2 of the printers - the others were discarded but I am sure the print head was the problem there as well.  I have 2 in stock if you can't find any.  They aren't cheap but if you like your printer the fix is worth it.

I had 3 of the mx982 between my business offices - 2 of them died within 6 mos of each other, started with the printing of blank pages, and i spent over 100 replacing print heads - it didn't work on 2 of the 3.   When the 3rd INEVITABLY started this same behavior, i tried the print head replacement that I had sitting in box, just waiting, cuz I knew it was going to happen at this point, for the 3rd to upchuck.  And it did, within a year of the others (which ended up as landfill somewhere and I switched to HP) so I replaced the print head and THAT TIME it actually worked.  I'm an engineer so trust me when I say I've researched all the problems, and tried all the fixes.  That printer, the last one, is still going  strong, but I'm going to knock on wood now because it's likely only a matter of time before it finally quits.

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