09-07-2013 11:01 AM
My printer has been working just fine. However, just today one of the cartridges was low, so I replaced it. Now when I try to print it just spits out blank pages. I ran the test to check for clogged nozzles, but the all blocks print beautifully. What do I try next?
03-03-2014 07:10 PM - edited 03-03-2014 07:13 PM
Very same problem as described...I was copying and then it just started printing blank pages...the Magneta Ink had an X and I replaced it....still blank pages....I did the cleaning, the deep cleaning, head alignment, etc.....still blank pages...I then replaced ALL ink cartidges (including the Magneta one I just put in) {expensive as I was not low} ...still blank pages ...why don't you Canon just answer this question from me and the others??? I go to your link and there is no help... I suppose this comment just goes into ether and will not be replied to by Canon...
03-04-2014 01:43 AM
Thanks for sharing it.
03-15-2014 07:51 PM
Hi srainier,
You can try removing and reseating the ink tanks and print head in the unit, then performing at least one cleaning and two deep cleanings on the unit to try and get the printer to print. If the inks still do not print, the printer will require servicing. Please call or email us at one of the methods on the Contact Us page to obtain your servicing options.
05-07-2014 11:25 AM
my test page is perfectly fine. it isn't clogged nozzles.
so what gives?
05-13-2014 12:09 PM
I had the exact same problem: printing fine and then all of a sudden blank pages. First I restarted the computer and printer, and that didn't help. Afterward, I did all the recommended things: took out cartridges and made sure all the orange plastic was removed, did a cleaning, did a deep cleaning, did an allignment. After all this, I still was having the same problem. However, I then turned off the printer and computer for a second time, rebooted the computer and the printer and everything returned to normal. My printer is now printing like it was before the blank pages incident. I am sure most people have tried doing the rebooting thing, but for some reason it solved my problem, so I thought I would mention it anyway!
07-11-2014 06:29 PM
I had my first Canon printer die a few days after the warranty expired, and bought a new similar mx892 for a replacement. This one also had the blank paper printing issue but since I bought a one year extended warranty, I got a refund from the extended warranty company. Bought a different brand printer since the issue seems to be a common one.
07-11-2014 09:03 PM
09-03-2014 12:22 PM
Can you tell me too? I have 3 MX892 printers, and I've had to replace the printer head on one (less than 2 years old) and today the 2nd one (about a year old) started printing blank pages - I've done 3 deep cleanings to no avail. I've reset the inks, pulled the head out and wiped it off, but I'm getting NOTHING on any printout. Printer and computer doesn't see any errors, but pages are completely blank.
09-22-2014 05:55 AM
I'm sorry to say, but this problem is not restricted to this model. My MX715 had the very same problem. It seams that the printerhead has a limmited lifespan ....
My next printer is going to be cheaper. My remaining cartridges have cost me more, than a new printer....
Henri.
01-19-2015 12:41 PM
I have the exact same issue here. I don't really use the printer much, maybe twice a week. However, it printed black pages for me suddently. All inks are snot empty!!! I tried the cleaning, deep cleaning, auto head alignment... nothing helps!!! What kind of printer is this? Expensive but not reliable???
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
01/27/2025: New firmware updates are available.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.