I have sold lots of printers. I sold many Canon MX870 printers and most are still working well after many years. When I could no longer obtain MX870 printers I began selling MX892 printers. I was shocked when they began failing after a year or t...
The problem is almost certain to be a faulty print head. Replace the print head with a new one if you like and the printer will very likely be back to normal. I have sold a number of these printers and had this same thing happen to several MX892 mo...
Thanks Nightbreaker. When I can get over to my customer's house I will see if we can try that. Thanks for the suggestion. I wonder, might there be a firmware update that can be done?? And, how to do it?