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MX850 prnter feeds multiple sheets of paper


My Printer suddenly started t misfeed multiple sheets of paper from the rear but not bottom feed trays.  I used the roller cleaning function numerous times,  cleaned the rollers with alcohol several times and blew it with compressed air. 

I use brand name Hammermill paper  20# (for years)   not recycled 

Any suggestions ??   There is a Canon repair facility abut 25 miles from me  I was trying t avoid using .



Product Expert
Product Expert

Hi steve48329,

Based on your description of the issue, it would appear that your PIXMA MX850 would require service.  You are eligible for Canon's Upgrade Program. This is for out of warranty units which have been diagnosed to require service, or for some reason are incompatible with a new or upgraded system. This option allows you a one-time opportunity to purchase a replacement product, discounted from the list price.

If you would like to take part in this option, please call our Sales Department at (866) 443-8002 Monady throuigh Saturday, 9am to 9pm. Let them know you have been working with technical support and the Canon Upgrade Program was offered.

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