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Deep heads cleaning fails the unclogging

Dolphiweb
Apprentice

I'm getting in trouble with my Pixma TS5151, I can't get rid of the white stripes on black cartridge even though more and more deep cleaning procedures have been taken.

It seems the cartridge is clogged hard and the automatic cleaning is not enough to do the job. Yet I use my printer periodically, I don't leave it still and inactive for too long (I print something 2-3 times per week).

Any alternative solution to this issue?

Thanks in advance

Daniel 

Deep cleaning failure.jpg

1 REPLY 1

ArthurJ
Product Expert
Product Expert

Hi,

The TS5151 is neither sold nor supported in the U.S.A. You've reached support for Canon U.S.A. If you require support outside the U.S., I recommend contacting the branch of Canon for your region. You may find the correct website using the map on the Canon Global website: http://global.canon/en/support/

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