A printer error popped up on my printer after I continued to print on an empty PGBK cartridge. I was unable to do any cleaning , the error simply said "contact repair". Tried removing the head and cleaning in alcohol and the hot water method. Still no luck. I have replaced the print head before, so I ordered a new one, replaced it and the ink cartridges. I have run several cleaning, and deep cleaning cycles and the cyan portion is still not printing properly. I tried to automatically align the print head but it fails and says try manually. Have tried the manual function and it prints out 1 page of numbers and B/W bars along with 2 columns of orange bars. Cyan still will not print/blend. What am I missing? Can't find a number or repair location listing online.
