08-27-2024 03:46 PM - last edited on 08-27-2024 03:51 PM by Danny
A printer error popped up on my printer after I continued to print on an empty PGBK cartridge. I was unable to do any cleaning , the error simply said "contact repair". Tried removing the head and cleaning in alcohol and the hot water method. Still no luck. I have replaced the print head before, so I ordered a new one, replaced it and the ink cartridges. I have run several cleaning, and deep cleaning cycles and the cyan portion is still not printing properly. I tried to automatically align the print head but it fails and says try manually. Have tried the manual function and it prints out 1 page of numbers and B/W bars along with 2 columns of orange bars. Cyan still will not print/blend. What am I missing? Can't find a number or repair location listing online.
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.