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Help! PIXMA MX922 won't print cyan after print head replacement

KariB
Apprentice

A printer error popped up on my printer after I continued to print on an empty PGBK cartridge.  I was unable to do any cleaning , the error simply said "contact repair".  Tried removing the head and cleaning in alcohol and the hot water method.  Still no luck.   I have replaced the print head before, so I ordered a new one, replaced it and the ink cartridges.  I have run several cleaning, and deep cleaning cycles and the cyan portion is still not printing properly.  I tried to automatically align the print head but it fails and says try manually.  Have tried the manual function and it prints out 1 page of numbers and B/W bars along with 2 columns of orange bars.  Cyan still will not print/blend.  What am I missing?  Can't find a number or repair location listing online.

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