MX490 power cycling fix from user on forum SPREAD THE WORD!

[jperez739]

Here is the fix everyone!

 

[marm]

not sure-maybe secondary server/it came up immediately after i entered the first address.......i also have mx492-- you may have accomplished same thing witih the backup arrow---if you are working now, i would leave it alone........

[anonymous2]

No, it's not working at all, still doing the recycle thing.

[marm]

i used 192.168.000.253 for my address.....if you are not working...........go thru it again and try that.........sorry-that's all i know to suggest at this point

[Eileen4]

This is fine for those who are computer savy but what about the rest of us.  Canon is responsible, Canon should fix it!

[carride]

I called Canon customer support. They wanted $20 to speak to a human, and now here we find out they self destructed all these Canon printers. They should pay us all $20 for wasting our time.

[twinpine25]

Although all of the helpful hints and suggestions are appreciated, none of them have worked for my printer.  This is either due to my specific model or connections, or due to my inability to do it correctly.

What I'm most pissed-off about and mystified about is that Canon, who must know about the issue, hasn't offered any acknowledgement of the problem or notified us that they're working on a fix and will let us know ASAP that they'll get it fixed.  All of us who have registered our products are known by them and they should be contacting us.  ARE YOU HEARING ALL THESE COMPLAINTS  ABOUT THIS ISSUE CANON-USA??????

[anonymous2]

The suggestion given did get my printer to stop cycling on and off, but it has to be wired to my computer via USB. It wont connect wirelessly with the router. I was in a Staples store today and even they were getting calls about this. Someone here posted that Canon required a $20 fee to TALK to someone on the phone. This is outrageous. Youre right., they should be telling us SOMEthing, unless they dont care if no one ever buys their products again.

[angelsfan1]

I am one of those with the Pixma iP110 mobile printer that is also affected by this issue, and that model has no menu on it as described in all of the "fixes" I keep seeing for the desktop models. I did unplug the router and connect the printer to my MacBook Pro laptop with a USB cable and was able to print. Then, as soon as I reconnect the router, it turns off again. No idea how to figure out how to keep it from connecting to my internet? Any advice? This has reached ridiculous now, thanks Canon!

[marm]

I agree with you that we need to see a reply from Canon—have tried to ask them where and how they will communicate the final solution- or maybe give us all progress updates—got nowhere…..  I did find a CANON USA page on FACEBOOK and a few people have started posting there asking CANON to reply— I added a posting a little while ago— suggest more people do that and ask them where the solution is and when it will be resolved.  I can’t believe they have just left this mess without any communication.  This is what I posted….i added the comment to an existing post

[Teamzoe]

Isn't there a simpler way to get this printer working? I'm not that Tech-savy. Thanks.