07-17-2015 10:11 AM
I have a pixma 432 that is printing skewed to the left and double. I have tried cleaning the nossels and alighining but it did no good. Any idea what to do nest. I talked to the techs and they sent me a link but it didn't work. Said page would not load. I need help!!
07-20-2015 01:25 AM
Hi dianaheater,
You can try cleaning the encoder film of the printer to see if this will resolve the issue. To do this, please follow the steps located here. Should you still experience difficulty, the printer will require servicing. Please call or email us using one of the methods on the Contact Us page for further assistance.
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
01/27/2025: New firmware updates are available.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.