03-05-2025 06:08 PM
I am having a weird issue with the MBK. My prints are not printing the black and the black is turning into a faded grey. I cleaned the print head and the nozzle check print came out weird only for the MBK. The lines seem to be all aligned it's just that it is not printing the whole section so some parts are white. Why is this happening?
I did a couple of nozzle check printing and initially it was spotty, then it came out how it's supposed to, so I printed my print. Which initially was printing the black perfectly, but as the print went on the black turned to grey. Checked the nozzle print again and it is coming out spotty again. I've dealt with this issue before, and cleaning the print head usually fixed it, but now it is not addressing it. Please help!
another nozzle check everything is good except for MBK. The lines seem to be straight but the MBK portion doesn't print the whole time.
first nozzle check everything is good except for MBK
second nozzle check everything is good.
initially started to print perfectly fine with the black, but then the black starts to fade to grey.
The black is not black.
03-05-2025 06:09 PM
Forgot to mention that ink level is pretty full! so its not the ink level issue.
03-10-2025 11:19 AM
Hi,
Based on this type of issue, I recommend reaching out to Canon support. You will need to register your Canon gear HERE to access additional support options.
We look forward to hearing from you.