04-18-2020 01:39 PM
04-19-2020 09:26 AM
MX 492 Printer will Copy but not paste
You mean Print, right?
We'd like to help, but are going to need more information.
The OS you are using the printer with and version?
How the printer is connected?
Drivers you are using (version)?
Did it ever work? (yes, what changed)?
What troubleshotting steps you have performed?
Bay Area - CA
~R5 C (126.96.36.199) ~RF Trinity, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring~6D2 (v1.1.1) Retiring ~EF Trinity, others ~DxO PhotoLab Elite ~Windows10/11 Pro ~EVGA RTX 3080Ti FTW3 Ultra ~ImageClass MF644Cdw ~Pixel6 ~CarePaks Are Worth It
05-04-2020 02:56 PM
If a nozzle check did not resolve your issue, we would need some additional information to assist further. If you could reply to this message with the following information, we can provide trouble shooting steps.
05-05-2020 02:41 PM
03/30/2023: New firmware updates are available.
EOS 1DX Mark III- Version 1.7.1
Speedlite EL-1 - Version 1.0.2
03/30/2023: Product Advisory for EF50 F1.2 L USM
03/30/2023: Product Advisory for EOS R10
2/07/2023: New product announcements!EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
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