04-18-2020 01:39 PM
I tried doing the nozzle check and that didn't fix my problem. What do I do?
04-19-2020 09:26 AM
Greetings,
MX 492 Printer will Copy but not paste
You mean Print, right?
We'd like to help, but are going to need more information.
The OS you are using the printer with and version?
How the printer is connected?
Drivers you are using (version)?
Did it ever work? (yes, what changed)?
What troubleshotting steps you have performed?
~Rick
Bay Area - CA
~R5 C (1.0.6.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It
05-04-2020 02:56 PM
Hi kdewilliams,
If a nozzle check did not resolve your issue, we would need some additional information to assist further. If you could reply to this message with the following information, we can provide trouble shooting steps.
05-05-2020 02:41 PM
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
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