05-30-2022 10:50 PM
My Canon MX490 AIO printer started to power cycle with only the Canon logo showing on the printer display. The printer will move the ink cartridges then the rollers will move and click then shut off then turn back on and start the same cycle again. This will happen while it's plugged in. Any suggestions how to fix this issue?
Solved! Go to Solution.
06-04-2022 04:18 PM
Hi! We've released a firmware update to take care of this issue. Learn more now by clicking HERE.
Hope this helps!
06-03-2022 11:59 AM
06-03-2022 12:13 PM
I couldn't find the ORIGINAL Post Person to have you check out but I had a screen shot of his post. There was one more step BEFORE backing out. After putting in a new IP number mx490 asked for sec server ON or OFF. I put OFF.
This WORKED for me....I wish I could find the Person who posted this in such an easy format showing EVERY step to take....before I found this I was afraid to try anything in case I made it worse😅
THANK YOU whoever you are!
06-03-2022 02:38 PM
Thank you so much Sue. This worked perfectly after I put the SEC server to OFF. Yippee!! 🥳
06-04-2022 04:12 AM
Canon Maxify MB2320
Printer started power cycling when Canon screwed everyone else this past weekend. I took the DNS "Fix" and instead of doing all of the steps I only....
Bought printer 02.2015 and have never updated/downloaded a firmware update and it still happened to mine.
06-07-2022 12:31 AM
I am using a Chromebook. Anyone else? The new update is for Windows and Mac. So what am I supposed to do? I am still having the exact same issues like everyone else.
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