MX 490 continuous power cycling .

[jperez739]

My Canon MX490 AIO printer started to power cycle with only the Canon logo showing on the printer display. The printer will move the ink cartridges then the rollers will move and click then shut off then turn back on and start the same cycle again. This will happen while it's plugged in. Any suggestions how to fix this issue?

[winklemeis]

How do I change IP, went through the steps but only thing I didn't change was IP. .stopped cycling but an hour later cycling started again

[Cherileed]

Also have spent an exorbitant amount of time trying to contact Canon tech support…. To no avail!

[Sue52]

I have the exact same problem and same printer.  I tried to call Canon but was unable to talk to a real person!

[marm]

sounds like you have not changed the printer LAN settings before turning the internet and wifi back on........ I have mx492- also wirelessly connected - the fix worked ......so----first you turn all network off - wireless and internet- all of it..........then you use the settings screens on the printer to change the wireless connection to manual.......you enter a different ip address.......(this is needed to avoid it looping again-)- if you don't know enough about addresses to know what to pick....try using 192.168.001.253      -it just needs to be something that you are not using in your network....in order to keep it from looping..... and also change next setting after that from yes to no ....................then hit the tool button again to get out of settings mode...............turn your network back on-internet and wifi ....and see if you can print something ........i was able to print from my iphone and ipad without having to do anything else.........my windows laptops took a little more effort but i eventually got that working

good luck- mine has been fine since then

[marm]

you have to turn off all network to break the cycling - turn it back on after you change the settings

[marm]

I had to hold for an hour and a half-but did eventually get thru

[marm]

you have to turn all network off to break the cycling schedule-turn it back on after you have made the settings changes

[Maw1]

Well said!!

Canon needs to fix the problem!

[ediaz]

I doubt that.. My opinion is not a firmware update is some bug relate to some services like airprint or google print or similar.. because if the printer don't connect to internet the printer works fine.. it is happening too on IP110..

[marm]

canon has already told many of us -who were able to get thru to their support people - that it is a problem they are working to fix......... not a firmware issue...... network issue