MP Navigator and High Sierra

[Mike12]

After installing macOS 10.13.1 (High Sierra) MP Navigator EX 4.0 has ceased to work.

[Cthomas1]

i didn't see any solutions in these threads so made a call to customer support.    He was very helpful and thought that it was solved (should have actually tried it before hanging up) but its not solved.

I believe there is some onus on Apple with the upgrade of  High Sierra is not compliant blah blah and Canon is waiting for apple to give them blah blah blah.

So without scanner due to agreeing to upgrade I guess.

[jhaskell]

Read most of the comments. There is no solution at the present time.

[jhaskell]

Just curious, why would you downgrade your entire operating system and have other applications not work (or be able to upgrade) just so your scanner works? I made the switch and get reliable updates quickly.

[momonamission]

Don’t hold your breath for a solution.... a customer service agent at canon Benelux (I live in Belgium)  told me canon is not planning on upgrading the software to be compatible with High Sierra as apparently it is impossible 🙄.... sure.... I got a lousy 20% off voucher to purchase a new canon printer and got the suggestion to chuck my mp990 as it is “too old” anyway (It cost me a whopping 400 Euro too). Don’t think so, not buying a canon printer ever again. 

[momonamission]

You can find it on the Asian canon website, I believe it’s 4.0.5, I found it through google but doesn’t work for me

[ScottReno]

Thanks, I tried it, but it didn't work for me.  My printer, a MP620B, is not supported. 

[ScottReno]

Hi Stephen, I understand there is no solution, which is just a disappointment in a whole series of disappointments with my Canon printer.  I'm switching back to HP, or maybe I'll check out Brother.  Love your cameras.  Too bad you don't apply the same quality of service to your printers.

[jaugust]

Tonight I was able to finally put an end to the MP Navigator error message that appeared after upgrading to the High Sierra operating system. I carried both of my MX860 printers down to the trash bin and ordered two Epson printers for pick up at Best Buy tomorrow. 

[Piet1]

Hi Jaugust, Thhanks for your solution. I think i will follow your suggestion. I’m happy to have only one canon printer to dump.  My next one will certainly be no canon printer. 

[lrhartmn]

I have same problem. My printer is a PIXMA MP640