MG7520 will not stay on

[Englishguy24601]

My cannon MG7520 printer will turn on and start to go through its normal routine, but then unexpectedly turns off. The power cord has been checked, unplugged and replugged. Same result. Looking for other solutions if there are any.    

[5150]

Good for you! Only one way to know for sure…power up that printer! Fingers crossed! 🙂

I can tell you that after making the DNS change, I’ve used the printer about a dozen different times today—PC & iPhone—without any issues.

[janetsreid]

Sorry to say the printer didn’t work this morning. I’ll try to reset again. This is pretty frustrating….

[5150]

Sorry to hear that. Do you write down the DNS IP yesterday before changing it—if you were able to change it? If so, did it begin with 192.168.XXX.XXX

[janetsreid]

Actually I wasn’t able to do that. I have a MG7520. I just redid the set up on the lcd printer menu. I’m going to let it go today. I have some other things to do that don’t require the printer. But I’m considering getting a different printer….

thanks for the concern. 

[5150]

No problem. I have an MG7520 as well. After you disconnect from the internet, it should be this easy to change following the instructions:

 

[janetsreid]

Thank you!  I’ll try again. 

[Mpow]

Do I need to disconnect my wifi for everything. My printer won’t stay on long enough to disconnect from there

[5150]

If you can disconnect your internet access from your router, you can leave the WiFi on. If you have a separate modem and router, just unplug the ethernet cable from the back of the modem and your printer should power up normally. You’ll be able to make the DNS change at that point. After you make the change. Turn off the printer. Reconnect the ethernet plug and you should be back to printing without issue.

[janetsreid]

Thank so much!!!! The photo really helped. It’s working!!!!! 

I’m still feeling a little uneasy though. I wonder if Canon will ever address this. 

[5150]

Awesome! Until they do, at least it’s working.