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MG7520 will not stay on

Englishguy24601
Apprentice

My cannon MG7520 printer will turn on and start to go through its normal routine, but then unexpectedly turns off. The power cord has been checked, unplugged and replugged. Same result. Looking for other solutions if there are any.    

94 REPLIES 94

Sorry to say the printer didn’t work this morning. I’ll try to reset again. This is pretty frustrating….

Sorry to hear that. Do you write down the DNS IP yesterday before changing it—if you were able to change it? If so, did it begin with 192.168.XXX.XXX

Actually I wasn’t able to do that. I have a MG7520. I just redid the set up on the lcd printer menu. I’m going to let it go today. I have some other things to do that don’t require the printer. But I’m considering getting a different printer….

thanks for the concern. 

No problem. I have an MG7520 as well. After you disconnect from the internet, it should be this easy to change following the instructions:

C9E3C6C3-26DE-4101-982C-FEA9BF78A0B3.png

Thanks for the temporary workaround - I was ready to throw this printer in the trash!  

nqnorman
Apprentice

I am also experiencing the same issue when the printer has an internet connection of any sort – wired or wireless. This Just started today, and based on all of the similar comments on a variety of different printers, this is Canon's fault. One assumes that either firmware across an entire family of products caused this error on 31 May/1 June, or some form of automated firmware update caused this.

nqnorman_0-1654188699477.png

 

CinFitz
Apprentice

Same here with MG7520. Awaiting Canon to fix issue.................

I tried this too and it worked yesterday. Sadly it doesn’t work today. I’m out looking at Epson and HP printers. This is unacceptable on Canon’s part. 

Mine is doing the same. I'm at a loss what to do to correct it and SO FRUSTRATED.  I will never buy a Canon printer again!

 

Thank you!  I’ll try again. 

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