03-10-2025
02:57 PM
- last edited on
03-10-2025
03:03 PM
by
StevenMOD
My Win 11 PC just stopped printing to my PIXMA MG7520 printer. I suspect that my printer driver got corrupted somehow and I want to reload it, but I can't figure which of the 8 or so files that are listed is the one I want to load. Can anybody offer any suggestions?
03-17-2025 04:15 PM - edited 03-17-2025 04:19 PM
Just wanted to add some additional info to my original post and see if I could get this noticed again in hope of seeing if anybody has a suggestion to my question. Thanks!
Additional info - The printer still prints from other devices (e.g., desktop PC, tablets, phone, etc.) which is why I suspect my laptop's printer driver and not the printer itself.
04-04-2025 07:38 AM
Yeah, sounds like the driver on your laptop just went wonky. I'd go to Canon’s support site for the MG7520 and look for the full driver package (usually called something like “MP Drivers” or “Full Driver & Software Package”). That’s the one that includes everything you need.
Avoid the individual files unless you know exactly what you’re grabbing. Uninstall the printer first, then install the full package fresh. Should sort it out.
04-06-2025 05:37 PM
drakeshawn - Thank you for your reply. I figured that's what I would need to do, but there were several downloads there and none of them were labeled as *MP Drivers* or *Full Driver & Software Package*, but that last suggestion did allow me to consider the one labeled as *Printer Firmware Updater (Windows) for MG7500 series Ver.1.0*, so I will probably use that one and see if it fixes it (and hope it doesn't break anything else).
I think it happened with the recent (last 1-3 months) upgrade that added the AI features. (Boo! Hiss!)
I'll try to get around to it sometime this week and let you know if it worked or not. (Thankfully I have another PC that I can use to print if I need to.)
Thanks again.