06-25-2016 01:23 PM
Called Canon Support and they say it's unrepairable but past 1 year so unreplaceable too. Tried everything including dismantling the printhead assembly to manually clean. Barely used the printer, 1 or 2 prints a month.
Anyone have recommendation on non-Canon I can buy to replace for around the same price range?
09-11-2016 05:11 PM
Not only did it take me 8-12 hours of effort and no wireless printing ever happened, only direct connection, but 2 months after puchasing, I also got this code. What a waste of money and time. I probably printed in total 5 things from it. So lame.
04-15-2017 12:39 AM
just got this message today does anyone know what is wrong and how to fix it
07-11-2017 04:27 PM
I received this error and have spent hours trying to fix this. What has anyone else tried successfully.
Canon's response was to buy another printer. This one is only 2 years old. My last HP lasted 10 years and was still working great when i replaced it.
07-11-2017 04:31 PM
Same problem. 2 1/2 year old printer and Canon said it is unrepairable. It should have lasted more than 2 1/2 years. This will be my last Canon purchase.
07-24-2017 12:37 AM
My printer is only 2 1/2 years old and I got this error. Canon's answer is to buy another printer. Ok. I will go buy another HP as my last HP, that the Canon MG6620 replaced, lasted 10 years. I held on to the old HP for some unknown reason. I plugged it in tonight and with the exception of black ink being empty the HP still works.
10-24-2017 08:15 AM
I've got an MG6850 and i had the same error code.
I used to trust Canon but i don't now.
I followed some advice to open the maching then plug in and as the heads moved close the lid after that it worked.
I wonder how long for.
The inks are penomally expensive and difficult to get.
08-31-2018 10:41 AM
08-31-2018 10:51 AM
I had this error also. Followed your method and it worked for me. Is your printer still working? If not, how much longer did it work?
08-31-2018 02:02 PM
What steps did you follow? My printer is sitting on the closet floor waiting for our County bulk trash day.
05/31/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.1.2
05/18/2023: New firmware updates are available.
EOS Rebel T100 - Version 1.1.0
EOS 5D Mark IV - Version 1.4.0
EOS 6D Mark II - Version 1.2.0
PowerShot Elph 360HS - Version 184.108.40.206
PowerShot SX420 IS - Version 220.127.116.11
PowerShot 620 HS - Version 18.104.22.168
PowerShot SX720 HS - Version 22.214.171.124
PowerShot G1X Mark III - Version 126.96.36.199
PowerShot G7X Mark II - Version 188.8.131.52
PowerShot G9X Mark II - Version 184.108.40.206
04/20/2023: New firmware version 1.4.1 is available for EOS R3
03/30/2023: New firmware updates are available.
EOS 1DX Mark III- Version 1.7.1
Speedlite EL-1 - Version 1.0.2
03/30/2023: Product Advisory for EF50 F1.2 L USM
03/30/2023: Product Advisory for EOS R10
2/07/2023: New product announcements!EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.