04-05-2021 03:32 PM - last edited on 11-23-2022 09:34 AM by Danny
You people have put me through HELL this past week!
Because one of the ink cartridges on my Canon Pixma MG5300 is empty, NOTHING will work anymore!
Even the scanner won't work. I need the scanner to work because bureaucracy.
The error code is C000
Nothing I try works!
How do I get rid of this evil error?
Please tell me how I can get this thing to work again, or I will tell everyone I know never to buy a Canon product.
04-05-2021 03:53 PM
Why do you have to make your devices so BAD?
Just tell me why this Canon product is so horrible? WHy do you do this?
WHY???
04-08-2021 04:39 AM
Please someone answer, how can I hard reset Canon Pixam MG5300 so that at least the scanner will work.
I NEED this thing to work for my taxes!!!
04-08-2021 08:18 AM
Hello jgluitkjfkuil,
Welcome to the Canon Forums and thanks for your inquiry!
The Forums are not meant for immediate assistance but are designed to allow the community to help each other with issues encountered or tips they'd like to share along the way.
If this is a time-sensitive matter, please visit your My Canon Account here canon.us/account for your support options.
11-22-2022 03:04 PM
Thanks for being active in our community! We're happy to share that it's possible to scan with an empty ink tank or cartridge. To start scanning, follow the instructions at this link.
09/26/2024: New firmware updates are available.
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07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
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