06-16-2015 02:48 PM - last edited on 02-26-2024 12:01 PM by Kristoff
My cannon MX922 CONSTANTLY cleans itself after every single print that I do if I don't catch it within the first 60 seconds. After I print something I have a 60 second window to print something else or it will go into this 5 minute long cleaning cycle. If I change modes (ie: from copy to scan) It instantly rolls into another cleaning cycle.
Not only is it looking for EVERY opportunity to waste my inks, but it also wastes my time if I'm in a hurry!!!! (Thank God I buy the refill kits from China, otherwise I'd have to open a savings account just for "official approved brand" ink)
Is there some way I can stop the auto cleaning cycle, or increase the time before it falls into it's cycle? Or can you guys work on a firmware update that calms this OCD printer down??? I understand that all printer companies have a deal with inking companies and it's a great tactic to get the general user to have to buy ink BY THE TON but this is ridiculous!
Please fix this. I really enjoy the quality that Cannon makes, don't ruin my opinion of you by getting money hungry and designing things that are made to fail from the get go. Your just going to frustrate your customer base, and you'll be known for being just as sheisty as "Brother" brand printers.
06-18-2015 12:10 PM
Hello.
A technical support representative will be able to go over the functions of the printer. Please contact our support group using the "Contact Us" link below for additional assistance.
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06-20-2015 09:47 AM
Please post what the solution was. My printer seems to clean the head too often too.
08-21-2015 03:47 PM
Any word on this? I really hate wasting ink.
Thanks.
08-22-2015 11:12 AM
Hello mjshort!
If you're having this issue, we ask that you contact our award-winning US-based technical support team for troubleshooting. They're available by phone or email at http://bit.ly/ContactCanon
Have a great day!
01-22-2016 05:48 AM - edited 01-22-2016 05:53 AM
This is not an issue, it's a fact with canon.
My iP7250 behaviour is the same.
For example to print two words 'print test' turning on 15s of print head movement, press print starts a further 60s + of print head movement. Then when turning off the printer immediately after printing the two words, the printer then starts again with the print head movement for 50s with a further 10-15s of light flashing.
So to print two small words it takes over two minutes? Head cleaning clearly is a requirement, but every time the printer is turned on and off, and may I add if the printer is left on and unused for a short time the head movement/cleaning begins again......grr
12-01-2017 06:13 PM
I have the same issue, constantly cleaning after a single sheet job is completed. I haven't seen any response from Canon on this subject yet. What if any is the solutiion
06-19-2018 12:12 PM
I have a TS6020 printer and it too does an automatic cleaning after every print job, regardless of size or content.
I contacted Canon support about the issue and basically got the run around. See my post titled "TS6020 auto clean cycle"
I don't think Canon is going to do anything about it, it is a big money maker and major rip-off.
I have found no way to turn auto clean off, or stop it. Turning the printer off only delays the clean cycle.
The only recourse we have is to buy 3rd party cartridges, refill cartridges, stop buying Canon products.
It amazes me how few people are complaining about this issue, with millions of printers out there doing the same thing.
06-20-2018 02:31 PM
I have expirimented with this issue on my Canon TS6020 and found a way to prevent the auto cleaning cycle from occuring.
This method applies for those instances where you want to print multiple documents at one time.
By puting the printer in PAUSE mode prior to printing, prints job will be stacked in the printer QUE for later printing.
When you are ready to print your documents, simply remove the check next to PAUSE and printing will begin.
Once all pages have been printed, select PAUSE again to prevent the cleaning cycle from starting. Be sure to do this within the 60 second time frame after the last page has printed.
The shortcut Alt/A keys pressed simultaneous toggles the PAUSE mode.
If you know of any other solutions please POST
06-25-2021 03:38 PM
There, of corse, is no "contact us" link below. If there is anyone actually in your printer "support group", I need to know how to stop all the "cleaning".
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