Ink Absorber Almost Full on MG8120B

[MLK]

I have an MG8120B that is giving "Ink Abosorber is Almost Full" messages.  I have cleaned the absorbers but need to reset the counter to clear the error.  How do I do this?  (Note that this printer does not have a physical button for "Pause/Stop".)  Thanks, in advance for any help from the crew here!  MLK 

[ArthurJ]

Hi MLK,

To reset the counter, the printer would need to be taken to an electronic repair shop that can service printers. Please be advised that the MG8120B was retired in 2016 and service might not be available at at the repair shop. I would call and see if they are able to reset the waste ink counter.

You also qualify for the Canon Upgrade Program.

This is for out of warranty units which have been diagnosed to require service or are incompatible with a new or upgraded system. This program allows you the opportunity to purchase a replacement product discounted from the list price. Free ground shipping is included with your purchase.

If you would like to take advantage of this offer, please call our Sales Department at (866) 443-8002 seven days a week, 8 AM to midnight EST. Let them know you have been working with technical support and that the Canon Upgrade Program was offered.