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I have a MX 490 just used it but now it is saying to insert a cassette with an error code 1871

La1no2ow3br4
Apprentice

‎06-01-2022 08:49 AM

 
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Patrick
Product Expert
Product Expert

‎06-03-2022 04:07 PM

Hi La1no2ow3br4,

To resolve the 1871 error with your PIXMA MX490, please follow the steps on this page:

https://ij.manual.canon/ij/webmanual/ErrorCode/MX490%20series/EN/ERR/1871.html?ref=1871

 

 

 

 

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