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How to select paper source (for Pixma G7020) while printing with Microsoft Word 2019?

elzorroazul777
Apprentice

In general, I am familiar with choosing selecting the paper source based on my printing needs but I can not find an option to change the paper source after navigating to File -- Page Setup -- Paper -- Paper Source, where 'default' is my only option. I have installed the Canon printer drivers found here.

Please advise.

Thank you!

1 ACCEPTED SOLUTION

Okay, I figured it out. I should have mentioned that I am using Windows in a VM environment on a Macbook using Parallels. Thanks to the screenshot you posted, I was able to see that the printer dialogue that was being presented to me was not necessarily the dialogue that would be presented in a native Windows environment. I then realized that perhaps Parallels was sharing it's printers with Windows and because of the added complexity features were dropped off. This turned out to be true, as far as I could tell, because after disabling printer sharing through the Parallels VM settings I was able to see the 'default/standard' printer dialogue which included the option to choose more paper sources than just the default cassette.

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2 REPLIES 2

jrhoffman75
Legend

Do you see this print dialogue page?

Screenshot 2023-03-29 091525.jpg

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic

Okay, I figured it out. I should have mentioned that I am using Windows in a VM environment on a Macbook using Parallels. Thanks to the screenshot you posted, I was able to see that the printer dialogue that was being presented to me was not necessarily the dialogue that would be presented in a native Windows environment. I then realized that perhaps Parallels was sharing it's printers with Windows and because of the added complexity features were dropped off. This turned out to be true, as far as I could tell, because after disabling printer sharing through the Parallels VM settings I was able to see the 'default/standard' printer dialogue which included the option to choose more paper sources than just the default cassette.

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