Desktop Inkjet Printers
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Horizontal line at page end - ADF scanner - TR4520

I have been experiencing the horizontal line at the page end after doing adf scanning.  I received a replacement printer and have the save problem.  I uninstalled all the canon softwares and re-installed them. But still keep getting the horizontal li...

vcanuser by Apprentice
  • 1 replies

B200 Error - what is the next step

I have a Canon MG5220 that has an B200 error.  It instructs me to contact service.  I did try to reset the printer and it had no affect.  Are there  any other troubleshooting steps?  If not, what  is the  process for having Canon fix this?

Canon MG5750 printing black

Hi, my printer won't print (or copy) in black when Plain Paper is selected in the settings. It just prints the parts of the page that are colour, but not the black. It prints OK on plain paper if I select Glossy Photo Paper in the settings, but then ...

Pixma MG5150 printing problem - can it be fixed?

Hi Y'all My printer has developed a problem you can see in the image below. I am wondering whether to replace the print, as it looks pretty bad. I have tried the Align Printer set up function from the printer and from the PC with no luck.  Has anyone...

jrevans by Apprentice
  • 4 replies

Set the PC to start scanning Pixma mx922 MAC

Every time I try to scan something I get "Set the PC to start scanning" Macbook, MAC OS Catalina 10.15.1 Why do I constantly get this message and completely unable to use the scanner? Also get issues with printing anything, only works approx 25% of t...

PIXMA TS5120 no driver for OS

I'm still having trouble getting my printer to print to the right size even though I adjusted everything I could based on the Canon articles. I decided to just make sure I had the latest driver my there is no driver for my current operating system (M...

khaugrud by Apprentice
  • 1 replies


I have a Canon MG5350 printer and cannot get the wifi to work. I have followed instructions and it seems to be connected to my wifi, but then as soon as I want to print my Laptop is not finding the printer, even though it is installed onto my laptop?...

sm123 by Apprentice
  • 4 replies

Resolved! PIXMA MG5420 Printer will not print

I recently upgraded to macOS Catalina 10.15.6 and now my Canon Pixma 5420 Printer will not print. I found several Apple articles that suggest the problem is MG5420 is a 32-bit and macOSCatalina 10.15.6 requires 64-bit. Apple recommends contacting Can...

Bubba1 by Apprentice
  • 4 replies

yellow will not print

I have an ip4920 printer.  The color yellow will not print.  The cartridge has ink in it and the breathing hole is clear.  I have taken the print head out and cleaned it.  I can force ink through the yellow to the printhead.  I have cleaned it and do...

jgw0 by Contributor
  • 25 replies

Pixma MG7120 - ink pad absorbers full

I can't figure out how to clean or change these. Canon support says that the job needs to be done by a professional with special tools, but no such person exists where I live in Southeastern CT. Please advise as to how to do this. I'm at a loss - I l...

cpjones by Apprentice
  • 1 replies

Canon Pixma MG2522 with chrome book

My printer is already setup using a windows, but the windows computer is down currently. I have my chrome book and was hoping to manually setup the printer but I can’t figure it out. When I connect using the USB the computer recognizes it as a MG2500...

Getting started

New to the community? Here's some information to help you get acquainted:

08/18/2023: Canon EOS R5 C training series is released.

07/31/2023: New firmware updates are available.

CR-N700 - Version 1.2.0

CR-N500 - Version 1.3.0

CR-N300 - Version 1.3.0

CR-X300 - Version 1.1.0

06/30/2023: New firmware version is available for EOS-R5 C

05/31/2023: New firmware updates are available.

EOS R6 Mark II - Version 1.1.2

EOS R6 - Version 1.8.2

EOS R7 - Version 1.3.1

05/18/2023: New firmware updates are available.

EOS Rebel T100 - Version 1.1.0

EOS Rebel T7 - Version 1.2.0

EOS 5D Mark IV - Version 1.4.0

EOS 6D Mark II - Version 1.2.0

PowerShot Elph 360HS - Version

PowerShot SX420 IS - Version

PowerShot 620 HS - Version

PowerShot SX720 HS - Version

PowerShot G1X Mark III - Version

PowerShot G7X Mark II - Version

PowerShot G9X Mark II - Version


04/20/2023: New firmware version 1.4.1 is available for EOS R3

03/30/2023: New firmware updates are available.

EOS R5 - Version 1.8.1

EOS 1DX Mark III- Version 1.7.1

Speedlite EL-1 - Version 1.0.2

03/30/2023: Product Advisory for EF50 F1.2 L USM

03/30/2023: Product Advisory for EOS R10

02/24/2023: We've updated Share Your Photos

2/07/2023: New product announcements!

EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
01/09/2023: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
01/03/2023: Welcome to CES 2023!
12/08/2022: New firmware version is available for EOS C70
12/07/2022: New firmware version 1.7.0 is available for EOS R5