09-28-2020 12:13 PM
I have a heavy blue cast when printing photos. I have cleaned the nozzle heads twice and did a deep cleaning. Checked all of the ink tanks have plenty of ink. I have uninstalled and reinstalled the software. All of those and still printing with heavy blue cast. Any suggestions?
10-14-2020 03:06 PM
Hi clm7,
Please click HERE for the steps to perform a nozzle check. Once the nozzle check prints, please let us know if it looks like the sample provided in the link.
If it does not, please reply with the information that is on the ink cartridges( ink number, where the ink was made, etc).
We look forward to your reply.
10-14-2020 08:25 PM
I had already done a nozzle check and everything there was fine as well.
10-21-2020 04:13 PM
Hi clm7,
Please open the cover to your PIXMA iP6700D.
From left to right, what ink tanks are installed?
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