cancel
Showing results for 
Search instead for 
Did you mean: 

HELP!! Canon Pixma MG2220 has no response when I select print or try a test page

Tiffany11x
Apprentice

I recently bought a Canon Pixma MG2220 printer for my home. When I installed the software and hooked it up to my laptop (toshiba with windows 7) and selected 'print' to try it out, nothing happens. The display just keeps flashing oddly like in a circle and nothing prints. When i tried a test print to diagnose the problem, nothing also. I tried several times yesterday and when I turned the printer on today it spit out the test page from yesterday. Am I missing something? I don't really know much about printers or drivers... Is it something simple that I keep overlooking?

1 REPLY 1

MarkII
Rising Star

Hi Tiffany11x,

 

The spinning symbol you see is the printer processing your data from the computer.  Since it is taking a long time to print a test page, we could be dealing with a communication issue.  Have you tried a different USB cable?  A shorter good quality cable around 4 feet is ideal.  Also, try connecting the printer to different USB ports on your computer to see if that helps.

 

Finally, to ensure that the hardware is functioning properly, make a basic black and white copy with your PIXMA MG2220.  Keep an eye out for the spinning symbol again.  A normal copy should only take a few minutes to process.

 

If you have any other questions, please feel free to Contact Us!

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
Announcements

07/28/2022: New firmware version 1.2.1 is available for EOS-R3
07/21/2022: New firmware version 1.6.0 is available for EOS-R5
07/21/2022: New firmware version 1.6.0 is available for EOS-R6
07/21/2022: New firmware version 1.1.0 is available for EOS-R7
07/21/2022: New firmware version 1.1.0 is available for EOS-R10
07/14/2022: New firmware version 1.0.1 is available for CR-X300
07/01/2022: New firmware version 1.3.0 is available for PowerShot PICK
06/30/2022: Service Notice: EOS 70D: Error 70 or Error 80
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
06/07/2022: New firmware version 1.0.3 is available for EOS M50 Mark II
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version 1.0.5.1 is available for EOS-C500 Mark II
05/26/2022: New firmware version 1.0.3.1 is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version 1.0.1.1 is available for EOS R5 C
03/23/2022: New firmware version 1.0.3.1 is available for EOS-C70
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/19/2022: READY FOR ANYTHING EOS-R5 C
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.
01/05/2022: Welcome to CES 2022!
12/7/2021: New firmware version 1.3.0 is available for Mount Adapter EF-EOS R 0.71x
12/7/2021: New firmware version 1.1.1 is available for CR-N 300
12/7/2021: New firmware version 1.1.1 is available for CR-N 500