02-15-2024 11:43 AM - last edited on 02-27-2024 01:25 PM by Kristoff
Is there a way to buy a new foam board on the flat bed scanner (MG7720)? Mine has gotten warped over the years.
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02-27-2024 01:23 PM
Thank you - I did call and finally got to someone who could help. They don't make that part for that model. I ended up ordering a foam board and cut it down to size and am now using that. I was concerned about the "whiteness color" and whether that was significant when scanning photos (for color balancing) but it seems to be working fine.
02-27-2024 12:47 PM
Hi,
For the price and availability of parts, please contact the Parts department below by calling them directly at 1-866-481-2569 between the hours of 9 AM to 7 PM (ET) Monday to Friday.
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02-27-2024 01:23 PM
Thank you - I did call and finally got to someone who could help. They don't make that part for that model. I ended up ordering a foam board and cut it down to size and am now using that. I was concerned about the "whiteness color" and whether that was significant when scanning photos (for color balancing) but it seems to be working fine.
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