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Failed PDF creation on Pixma MX922 using MacBook Air

LindaSpringer
Apprentice

I've successfully created PDF documents in the past, but today I'm getting errors codes after I've completed scanning the document pages. The message says "An eternal error has occurred.  Restart the computer, then try again.  Code: 10,202,3"

I did as instructed, twice.  I also power cycled the printer and downloaded a couple of software updates.  No luck.  I'm unable to find info on these error codes.

Help!  Can anyone offer a fix?

1 REPLY 1

ArthurJ
Product Expert
Product Expert

Hi,

What version of MacOS are you running? 

We look forward to your reply. 

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