11-15-2023
11:40 AM
- last edited on
11-16-2023
09:06 AM
by
Danny
I have a TS6420 printer that has been working fine. I recently purchased a new dell lap top and installed it to my printer. The printer works good with the fallowing exception: when I print one copy I get 2 copies. The printer is set for 1, all others areas I checked all have one copy notated. Thank you
12-13-2023 02:05 PM
Hi,
Please delete the printer and then restart your computer. After the restart, please click HERE and then click software and drivers. Reinstall the Print Driver and Scan Utility Installer Ver.1.05 file and then try to print again.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
12/18/2025: New firmware updates are available.
11/20/2025: New firmware updates are available.
EOS R5 Mark II - Version 1.2.0
PowerShot G7 X Mark III - Version 1.4.0
PowerShot SX740 HS - Version 1.0.2
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
7/17/2025: New firmware updates are available.
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.