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PIXMA TS6420 - Printing 2 Copies Instead of One

stephenleccese
Apprentice

 

I have a TS6420 printer that has been working fine.  I recently purchased a new dell lap top and installed it to my printer.  The printer works good with the fallowing exception:  when I print one copy I get 2 copies.  The printer is set for 1, all others areas I checked all have one copy notated.  Thank you

1 REPLY 1

ArthurJ
Product Expert
Product Expert

Hi,

Please delete the printer and then restart your computer. After the restart, please click HERE and then click software and drivers. Reinstall the Print Driver and Scan Utility Installer Ver.1.05 file and then try to print again. 

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