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Error Code P09 on a Brand New PIXMA TS3522

klinea
Apprentice

I just bought the Canon PIXMA TS3522 Printer and Followed the Removing Packaging and Ink Cartridges Install and It won't get me passed Error Code P09.  I've Checked there is not packaging and no paper.  I have turned it off and on and unplugged.  I've tried all of the Troubleshooting what do I do next to fix this error.  There is no paper in printer yet at all.

1 REPLY 1

ArthurJ
Product Expert
Product Expert

Hi,

Since the printer is in it's 1 year warranty, I recommend reaching out to Canon support for your warranty options. You will need to register your Canon gear HERE to access additional support options.

If the printer is out of warranty, you would qualify for the Canon Upgrade program. This is for out of warranty units which have been diagnosed to require service or are incompatible with a new or upgraded system. This program allows you the opportunity to purchase a replacement product discounted from the list price. Free ground shipping is included with your purchase.

If you would like to take advantage of this offer, please call our Sales Department at (866) 443-8002 Mon-Sat, 9 AM to 9pm EST excluding holidays.

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