01-12-2024 08:29 AM - last edited on 01-12-2024 08:49 AM by Arthur
If I Copy a document by selecting "Black" my Canon TS9120 printer produces a nice clean copy. However, if I select "Color", the result is solid black, i.e., black ink covering the paper (see image).
Just to make sure, I used the IJ Printer Assistant Tool to Clean the nozzles and I did a Nozzle Check, which looks good
Suggestions?
01-12-2024 10:47 AM
Greetings,
What OS are you using the printer with and how is it connected? Are you using OEM, Canon brand ink in the printer?
~Rick
Bay Area - CA
~R5 C (1.0.9.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It
01-20-2024 11:26 AM
Windows 11. WiFi connection. Yes, OEM Canon ink.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
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