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Canon TS9120 Copies In Black When I Select Color

mdwpsyd
Apprentice

If I Copy a document by selecting "Black" my Canon TS9120 printer produces a nice clean copy. However, if I select "Color", the result is solid black, i.e., black ink covering the paper (see image).

Just to make sure, I used the IJ Printer Assistant Tool to Clean the nozzles and I did a Nozzle Check, which looks good

Canon_TS9120_copy-color.jpg

 

Suggestions?

2 REPLIES 2

shadowsports
Legend
Legend

Greetings,

What OS are you using the printer with and how is it connected?  Are you using OEM, Canon brand ink in the printer?  

~Rick
Bay Area - CA


~R5 C (1.0.9.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It

mdwpsyd
Apprentice

Windows 11. WiFi connection. Yes, OEM Canon ink.

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