03-23-2024 10:27 PM - last edited on 03-23-2024 10:37 PM by Tiffany
MF642cdw has been printing and scanning fine on 8-1/2 x 11 letter size paper. I just used it to copy, and the paper sizes listed for copying are all metric, and although as a work-around, I entered 8-1/2 x 11 as custom size S1 and 8-1/2 x 14 as custom size S2, neither comes up as an option to select.
It wants to print on 203MM wide paper, when 8-1/2 is 216MM wide. It calls these "Government." This cuts off part of the page. These are color copies.
I cannot find a place to change these settings. Is this a firmware issue?
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
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