Showing results for 
Show  only  | Search instead for 
Did you mean: 

Canon TR8620 printing faded color


I purchased the Canon TR8620 6 months ago, working in design I wanted it primarily for color prints on different paper. I use a macbook pro, running Big Sur. I hadn't used the printer much and the few times I did the color looked off (too much pink/cool toned) and very faded. But the black printed solid, and the nozzle check was clear (if just faded) so I figured it needed tinkering and I'd solve it another time.

Recently, having the same issue printing photos--faded and slightly cool toned/pink toned.

I spent about 3 hours troubleshooting and came to the conclusion it's the lack of native print drivers + being forced to use airprint that is resulting in the poor quality. I tried downloaded past drivers from Gutenprint, but this model isn't included. I tried uninstalling and reinstalling with and without the canon setup program. I tried all different combinations and variables of letting the printer color manage vs photoshop vs custom icc profiles. Nothing helps, if anything the custom icc profiles just made it worse.

I'm running Mac Os Big Sur, and was unaware that this printer:

-isn't compatible past Catalina (and even then has issues)

-doesn't have printer drivers, forcing you to use airprint only

-doesn't have USB cable for alternate modes of install

...which basically makes it completely useless to me now. Unless anyone has any other suggestions to try, otherwise I need new suggestions for a better printer that's more color customizable/accurate. :')



I have the TR8620a - same as 8620 but no Bluetooth.

MacBook Air with macOS Monterey 12.4.

Yes, it is AirPrint only. My install worked perfectly over the air, so I see no reason for USB to install.

What software are you trying to print from? I printed from Canon DPP4 and Lightroom Classic.

No problems printing photos on Canon paper; you are correct that third party ICC profiles don't seem to be able to be used (but I haven't fully researched if I can add them).


John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic
08/18/2023: Canon EOS R5 C training series is released.

07/31/2023: New firmware updates are available.

CR-N700 - Version 1.2.0

CR-N500 - Version 1.3.0

CR-N300 - Version 1.3.0

CR-X300 - Version 1.1.0

06/30/2023: New firmware version is available for EOS-R5 C

05/31/2023: New firmware updates are available.

EOS R6 Mark II - Version 1.1.2

EOS R6 - Version 1.8.2

EOS R7 - Version 1.3.1

05/18/2023: New firmware updates are available.

EOS Rebel T100 - Version 1.1.0

EOS Rebel T7 - Version 1.2.0

EOS 5D Mark IV - Version 1.4.0

EOS 6D Mark II - Version 1.2.0

PowerShot Elph 360HS - Version

PowerShot SX420 IS - Version

PowerShot 620 HS - Version

PowerShot SX720 HS - Version

PowerShot G1X Mark III - Version

PowerShot G7X Mark II - Version

PowerShot G9X Mark II - Version


04/20/2023: New firmware version 1.4.1 is available for EOS R3

03/30/2023: New firmware updates are available.

EOS R5 - Version 1.8.1

EOS 1DX Mark III- Version 1.7.1

Speedlite EL-1 - Version 1.0.2

03/30/2023: Product Advisory for EF50 F1.2 L USM

03/30/2023: Product Advisory for EOS R10

02/24/2023: We've updated Share Your Photos

2/07/2023: New product announcements!

EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
01/09/2023: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
01/03/2023: Welcome to CES 2023!
12/08/2022: New firmware version is available for EOS C70
12/07/2022: New firmware version 1.7.0 is available for EOS R5