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Canon Pixma MG7720 Not Printing

KTaylor87
Apprentice

I've been having the issue with my printer not printing. All the functions work, I checked the ink and have done all the troubleshooting. I have done the deep cleaning 4 times and still nothing. I am getting aggravated as I just put new ink in when this problem started. Anyone else have this problem and was able to fix it????

4 REPLIES 4

Danny
Moderator
Moderator

Thanks for joining the conversation, KTaylor87!

So that the Community can help you better, we need to know whether you're getting some kind of error message when you try to print and whether your printer is able to successfully print a test page. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

Hello Danny, 

No I am not receiving any error codes nor is it printing a test page successfully. I am going to try and do another cleaning and another deep cleaning since it has been 24 hours since I last tried as per the instructions is something I should try and do. Every time I have tried all I get is a blank page. My ink is good and I have reached one. I am not sure what the problem is. 

Sorry I meant to say:

My ink is good and I have checked each one 

Hi,

Could you please take a picture of your nozzle check from the printer and attach it to your reply. 

We look forward to hearing back from you. 

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