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Canon MX360 not detected by Acer Aspire 5 laptop.

didymus69
Apprentice

Tried to install drier. Told me to connect computer to laptop. Says printer cannot be detected. Using Windows 10

4 REPLIES 4

ArthurJ
Product Expert
Product Expert

Hi didymus69,

 

Are you trying to connect the printer via a printer usb cord( A to B usb) or were you trying to connect it via Bluetooth since the printer does not have the ability to connect to a router/modem.

 

We look forward to your reply.  

Yes I am using the printer supplied cable for USB. I had tried to connect wirelessly before.

Hi didymus69,

 

Please disconnect the USB cable from your PIXMA MX360.

 

Next, please download the latest driver:

 

 1.  Visit Canon's website at: http://usa.canon.com/support

 

 2.  Type PIXMA MX360 in the "Enter a model" box and click GO.

 

 3.  In the Drivers & Downloads section, please click the Select button next to the MX360 series MP Driver.

 

 4.  Click the Download button.

 

 5.  If a Save dialog box appears, click Save.

 

 6.  Once the download is complete, open your Downloads folder.

 

 7.  Double click [mp68-win-mx360-1_01-ejs.exe].  Files will extract.

 

 8.  Follow the on screen prompts and the installation will complete.

Thansk Patrick, I made a mistake in typing my model. It is actualy MX 340. I will look for that driver, that may be my issue.

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