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Canon MX360 not detected by Acer Aspire 5 laptop.


Tried to install drier. Told me to connect computer to laptop. Says printer cannot be detected. Using Windows 10


Product Expert
Product Expert

Hi didymus69,


Are you trying to connect the printer via a printer usb cord( A to B usb) or were you trying to connect it via Bluetooth since the printer does not have the ability to connect to a router/modem.


We look forward to your reply.  

Yes I am using the printer supplied cable for USB. I had tried to connect wirelessly before.

Hi didymus69,


Please disconnect the USB cable from your PIXMA MX360.


Next, please download the latest driver:


 1.  Visit Canon's website at:


 2.  Type PIXMA MX360 in the "Enter a model" box and click GO.


 3.  In the Drivers & Downloads section, please click the Select button next to the MX360 series MP Driver.


 4.  Click the Download button.


 5.  If a Save dialog box appears, click Save.


 6.  Once the download is complete, open your Downloads folder.


 7.  Double click [mp68-win-mx360-1_01-ejs.exe].  Files will extract.


 8.  Follow the on screen prompts and the installation will complete.

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Thansk Patrick, I made a mistake in typing my model. It is actualy MX 340. I will look for that driver, that may be my issue.